This Privacy Policy ("Policy") outlines how Matching Master ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile application ("App").
When you create an account or interact with the App, you may provide the following personal information:
- Account Information: Name, email address, username, and password when you create an account to access certain features of the App.
- In-App Purchases: Payment information, billing address, and other details necessary to process any premium content purchases or subscriptions.
- Game Progress: Data related to your performance, preferences, and settings within the App, such as the mode you play, levels you have completed, and difficulty settings.
We collect certain information automatically when you use the App, including:
- Usage Data: Information about how you interact with the App, such as the features you use, the time and duration of your sessions, and gameplay activity (e.g., levels played, achievements earned).
- Device Information: Data about the device you use to access the App, including device type, operating system, unique device identifiers, IP address, and browser type.
- Crash and Error Reports: We may collect technical information related to app crashes or other errors to help improve the App's performance and fix issues.
We use the information we collect for various purposes, including:
- To Operate and Provide the App: To facilitate gameplay, user accounts, and access to different modes like Quick Game, Stage Mode, etc.
- To Improve the App: To facilitate gameplay, user accounts, and access to different modes like Quick Game, Stage Mode, etc.
- To Provide Customer Support: To respond to your inquiries and provide assistance if needed.
- To Process In-App Purchases: To complete any transactions for premium levels or other paid features, if applicable.
To Send Promotional Communications:With your consent, to send notifications about updates, new levels, or promotions.
- To Analyze Usage: To understand how users interact with the App and improve its functionality and user experience.
We may share your information with trusted third-party service providers who assist us in operating the App, processing payments, and improving functionality. These third parties are obligated to keep your information confidential and secure. We will not share your personally identifiable information (PII) with any third party for marketing purposes without your explicit consent.
We may also disclose your information if required to do so by law, regulation, or legal process (e.g., a subpoena), or if we believe that such action is necessary to protect our rights, the safety of others, or to prevent fraud.
We will retain your information for as long as your account is active or as necessary to provide the services you have requested. We may retain certain information for legal or compliance reasons even after your account is closed or inactive.
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes implementing technical, administrative, and physical safeguards. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the right to access and update your account information at any time by logging into your account. You can modify or delete your profile details, change settings, and adjust preferences.
You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by updating your communication preferences in the app.
If you wish to delete your account, you can do so by contacting our support team or through your account settings. Upon deletion, we may retain certain information as required by law or for legitimate business purposes.
Matching Master is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove that information from our systems.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: info@thekaizenglobal.com.